Job Description:

We're looking for an experienced Senior Software Developer to join our team and help us reach our goal of becoming a world leader in domain name registration and Web hosting. We work with engineering groups around the world to complete locally driven projects. Applications written by the Vancouver team are integrated into and form a service framework. The senior developer will work with local project managers and engineering teams to help build on this framework. We embrace and encourage the use and development of new technology as we strive to meet our goal.

Qualifications and Experience:

• 5+ years of solid software development experience with Java.
• 2+ years with at least 2 of the following: Perl, Python, PHP or Ruby.
• Excellent verbal and written English communication skills.
• University degree or college diploma in computer science.
• Strong analytic mindset, the ability to decompose complex problems into simpler components and the ability to organize and track complicated project plans.
• Hands-on use of agile development methodologies to complete a project on time and on target with multiple iterations.
• Cognizant of the benefits/limitations of HTML interfaces and how to apply Web 2.0 and Service Oriented Architecture principles.
• Familiar with Web-based application frameworks: Apache, Tomcat and Spring.
• Strong understanding of networks and network programming techniques.
• Well-versed in OOP and AOP development concepts.
• Confident with XML, SQL, SOAP, IDL and CORBA.
• Practical exposure to one or more version control systems and an appreciation of the uses of software configuration management.
• Have used UNIX and Windows in a software development setting. Prefer strength in UNIX (all flavors) environment.

Desirable Skills:

• Ability to work collaboratively with peers in local and remote offices.
• Some experience with .NET development framework would be beneficial.
• Comfortable reviewing code written in a number of programming languages.
• Experience mentoring junior development staff and promoting best practices within the organization.
• Software requirements and analyses documentation skills.
• Willing and able to adapt to a fast-paced and changing work environment.

How to Apply :

Please send resume with cover letter to careers@hostway.ca.  

Job Description:

We're looking for a Hardware and Facilities Technician to help ensure the smooth functioning of Hostway's Vancouver data center. Reporting to the Network Operations Manager, the successful candidate will be responsible for ordering and processing inventory and assisting in the deployment of new server racks, workgroup Ethernet switches and various brand name and custom server and network devices. The technician will help monitor, report and maintain critical data center infrastructure, such as power panels, air conditioning units and UPS devices.

Essential Job Functions:

• Primary resource for ordering and inventory processes: ensuring server and parts stock levels are maintained, processing new deliveries into the inventory system and arranging special orders as necessary.
• Assisting support teams with x86 platform server construction and maintenance.
• Workgroup switch provisioning (into data center racks).
• Server rack provisioning – power, networking and server rails.
• Data center processes and periodic tasks such as temperature reports, UPS load reports and power readings.

Qualification, Skills and Experience:

• Solid x86 platform hardware building and troubleshooting experience — workstations or servers.
• An engineering mind – you are an intelligent individual who loves to understand how things work. You live and breathe this ‘IT stuff’ and like nothing better than to squash a technical issue or bug that is causing problems.
• Organized, meticulous and diligent. Able to interact with suppliers and vendors professionally.
• Any knowledge of or experience with air conditioning systems is a plus.
• Any electrical experience is a plus — this role does not involve being an electrician, but involves taking power readings using instrumentation and similar reporting tasks.

How to Apply :

Please send resume with cover letter to careers@hostway.ca.  

Position Summary:

Hostway Canada is seeking a Tier III Dedicated Server Support Administrator who will operate within our dedicated support team. Our dedicated support team is a diverse, tight-knit group of individuals with a wide range of specialties in hardware, networking, security, programming, Linux, Windows and BSD. This is a challenging role in a rapidly expanding industry, requiring top-notch technical and customer service skills.

Required Skills & Qualifications:

• 3-6 Years experience working in IT.
• Solid understanding of Web hosting and Internet technologies (LAMP, IIS, MSSQL, MTAs, etc.)
• Excellent written and spoken communication skills in English.
• Expertise with x86 platform installation/troubleshooting.
• Prior experience as a senior or other role which involved mentoring and escalations from junior staff.
• Works well under pressure and able to effectively manage time between on-the-spot emergencies and on going projects.
• Willingness to work flexible shift work days and evenings. (Note: Tier III’s are not placed on the Graveyard schedule.)
• Willingness to accept rotating on-call responsibility to provide after hours emergency senior coverage from time to time.

Preferred Skills:

• Knowledge of networking fundamentals.
• System administration experience with multiple Linux Distros.
• Systems administration experience with Windows server platform.
• Technical support or customer service experience.
• Programming/scripting experience.
• Experience with SQL
• Experience with control panels. (cPanel, Webmin, Plesk, etc.)
• Experience installing and troubleshooting Web applications. (CMSs, Forum software, etc.)
• Experience with any combination of following: Apache, PHP, IIS, Postfix, Mailman, BIND, djbDNS, Sendmail, MailEnable, etc.

Compensation is commensurate with experience. The opportunities for growth and advancement are significant within this company.

How to Apply :

Please send resume with cover letter to careers@hostway.ca.  

Position Summary:

Hostway Corporation (formerly “NetNation Communications”) is one of the largest Web hosting companies in the world with offices in North America (Chicago, Fort Lauderdale, Tampa, Austin, and Vancouver), Europe (London, Amsterdam, Frankfurt, and Paris), Asia (Seoul) and Australia (Sydney). Hostway provides Web hosting and managed technology services to more than 600,000 customers worldwide.

Our Dedicated Support Team is a diverse, tight-knit group of individuals with a wide range of specialties in hardware, networking, security, programming, Linux, Windows, and BSD. This is a challenging role in a rapidly expanding industry, requiring top notch technical as well as customer service handling skills.

Hostway Canada is seeking a Tier III Dedicated Server Support Administrator who will operate within our Dedicated Support team.  The successful candidate will possess solid technical knowledge and troubleshooting experience with both Linux and MS Windows server platforms and typical applications. Tier III is a Senior position within the Dedicated Support Team, and as such is primarily responsible for addressing more complicated and critical issues in the higher tier ticket queues, as well as accepting escalations from Tier II’s. Seniors as befit their experience and expertise, also have primary responsibility for handling V.I.P. accounts.

Required Skills & Qualifications:

• 3-6 Years experience working in IT
• Solid Understanding of Web-Hosting & Internet technologies (LAMP, IIS, MSSQL, MTAs, etc.)
• Excellent communication skills in English (Written & Spoken)
• Expertise with x86 platform installation/troubleshooting
• Prior experience as a Senior or other role which involved Mentoring & Escalations from more Junior staff.
• Works well under pressure and able to effectively time manage on the spot emergencies with on-going projects.
• Willingness to work flexible shift work days and evenings (Note: Tier III’s are not placed on the Graveyard schedule.)
• Willingness to accept rotating on call responsibility to provide after hours emergency Senior coverage, as may be necessary from time to time.

Preferred Skills:

• Knowledge of networking fundamentals
• System Administration Experience with multiple Linux Distros.
• Systems Administration Experience with MS Windows Server platform.
• Technical Support or Customer Service Experience
• Programming/Scripting Experience
• Experience with SQL
• Experience with Control Panels (cPanel, Webmin, Plesk, etc.)
• Experience installing and troubleshooting Web Applications (CMSs, Forum software, etc.)
• Experience with any combination of following: Apache, PHP, IIS, Postfix, Mailman, BIND, djbDNS, Sendmail, MailEnable, etc.

How to Apply :

Please send resume with cover letter to careers@hostway.ca.  

Position Summary:

Hostway Corporation (formerly “NetNation Communications”) is one of the largest Web hosting companies in the world with offices in North America (Chicago, Fort Lauderdale, Tampa, Austin, and Vancouver), Europe (London, Amsterdam, Frankfurt, and Paris), Asia (Seoul) and Australia (Sydney). Hostway provides Web hosting and managed technology services to more than 600,000 customers worldwide.

As a Global Systems Administrator at Hostway Corporation, you will be a key resource of the Global Systems Team, responsible for company-wide systems and services.  Responsibilities include planning, documenting, and delivering technical projects, mentoring and training of junior staff and local Administrators, documenting and diagramming technical infrastructure, and taking initiative within the department in contributing to the reliability and scalability of a complex and heterogeneous production environment.

Reporting to the Lead of the Global Systems Team, the ideal candidate will have broad and combined knowledge in host and network security, systems automation via scripting, UNIX and Windows server operation, server farm management, LAN/WAN networking, and Database administration.

Essential Job Functions:

• Maintain the integrity of production systems through best practices security measures.
• Take the lead in the establishment of technical processes and standards to ensure the best possible service availability.
• Resolve global systems and technical issues escalated by local systems teams.
• Knowledge transfer to Junior staff.
• Contribute to the efficient operation of servers, including e-mail, backup, web, and database, and their associated operating systems and software.
• Evaluate new technology for applicability to product and corporate strategies.
• Respond with effective troubleshooting in technical emergency situations.
• Backup and disaster recovery planning.
• Participation in Engineer On Call Rotation with your Peers for after- hours emergencies.

Qualifications, Skills And Experience:

• 3+ years of engineering experience in high operational tempo production environments.
• Extensive knowledge of Windows and/or Linux Server administration, including applications such as IIS, Active Directory, SSH, Apache, Postfix, BIND, PowerDNS, MyDNS, MySQL, Asterisk, and Quagga.
• Low-level familiarity with TCP/IP networking, including routing, bridging, firewalling, VPNs and load-balancing technologies, and Linux tools such as iptables and iproute2.
• Programming experience, particularly with automation and debugging of services (C, Perl, Python, PHP, *sh) and code versioning systems.
• Excellent problem solving and troubleshooting skills.
• Hands-on experience troubleshooting server problems.
• Must be able to operate in a large, heterogeneous, and dynamic technical environment.
• Oral, written and auditory communication skills.
• Excellent interpersonal skills.

How to Apply :

Please send resume with cover letter to careers@hostway.ca.  

Key Success Criteria

• Successfully deliver and manage assigned products according to product roadmap and timelines
• Develop and maintain strong relationships with key internal and external contacts

Key Responsibilities

• Create, document and manage product requirements documentation
• Develop and implement product strategy and tactics related to pricing, positioning, features and service guidelines for assigned products
• Analyze and anticipate market, customer and technology trends and adapt the product offering accordingly
• Collaborate with engineering, marketing, sales and customer service to ensure that business requirements are identified, documented and delivered
• Work with stakeholders to communicate any changes/obstacles to product development/roll out success
• Become the product expert and owner for the assigned products

Experience, Skills and Education

• A minimum of 1-2 years product management experience
• Understanding of the SDLC
• Experience working in an driven, dynamic environment
• Experience working with global remote teams would be an asset
• Strong collaborative skills with the ability to work with both local and remote teams
• Strong planning and project management skills
• Excellent communication skills, both verbally and written
• Ability to understand and write technical documentation
• Ability to take direction as well as work independently
• A strong team player
• Microsoft Office skills
• Degree in marketing or business with a mix of technology based courses

Please send resume with cover letter to careers@hostway.ca.